Centralize support workload on a single, non-siloed platform.
Automate messages and allow clients to share images, GIFs, or videos.
Quickly access past conversations, prioritize clients, and set rules to display agents’ names.
Role-based permissions, intuitive dashboards, and real-time performance data.
Please read the following Customer Terms:
For SaaS deployments: Rocket.Chat Terms of Service
For Self-managed deployments: Master Services Agreement